FAQs
Find answers to common questions about UAE visa applications. Can’t find what you’re looking for? Contact our support team.
How long does it take to process my UAE visa?
Standard processing takes 24-48 hours. We also offer express processing (12-24 hours) for urgent applications. Processing times may vary during peak seasons.
What documents do I need to apply?
You need a clear passport copy (valid for at least 6 months), a recent passport-size photograph, and a completed application form. Additional documents may be required for specific visa types.
Is it possible to extend my visa after arrival?
Yes, most tourist visas can be extended from within the UAE. You can apply for an extension through the immigration department or contact us for assistance with the extension process.
What happens if my visa application is rejected?
While we have a 99.9% approval rate, in the rare case of rejection, we offer a full refund minus processing fees. Our team will also help you understand the reason and guide you on reapplication.
Can I track my visa application status?
Yes! Once you submit your application, you will receive a tracking number. You can use this to check your application status in real-time through our website or by contacting our support team.
Do I need to submit my original passport?
No, you do not need to submit your original passport. We only require a clear scanned copy of your passport. Your visa will be sent to you electronically via email.
What payment methods do you accept?
No, you do not need to submit your original passport. We only require a clear scanned copy of your passport. Your visa will be sent to you electronically via email.
Is travel insurance included in the visa fee?
Travel insurance is not included in the standard visa fee but can be added as an optional extra during the application process. We highly recommend purchasing travel insurance for your trip.
Is there an option to cancel or refund?
Visa fees are generally non-refundable once processing begins. Cancellation policies vary by visa type and must comply with our terms.
What happens if my visa gets rejected?
In case of rejection, we provide feedback and may offer reapplication assistance. Visa fees paid are typically not refunded by the immigration authority.