We are a private visa consultancy and are NOT affiliated with the UAE Government. visit U.ae We are a private visa consultancy and are NOT affiliated with the UAE Government. visit U.ae We are a private visa consultancy and are NOT affiliated with the UAE Government. visit U.ae
We are a private visa consultancy and are NOT affiliated with the UAE Government. visit U.ae We are a private visa consultancy and are NOT affiliated with the UAE Government. visit U.ae We are a private visa consultancy and are NOT affiliated with the UAE Government. visit U.ae

Terms and Conditions

TERMS OF SERVICE & REFUND POLICY

Effective Date: 18 June 2026

Welcome to Emirates E Visa Service. These Terms of Service govern your access to and use of our website, https://emiratesevisaservice.com/, and all visa assistance services provided through our platform.

By accessing our website or purchasing any service from us, you agree to comply with and be legally bound by these Terms.

  1. About Emirates E Visa Service

Emirates E Visa Service provides professional visa assistance, document verification, application support, and travel documentation services for individuals seeking to visit the United Arab Emirates (UAE).

Our goal is to simplify the visa application process by offering guidance, document review, and application management services.

  1. Independent Service Provider Disclosure

IMPORTANT NOTICE:

Emirates E Visa Service is an independent private service provider.

We are not a government agency, embassy, consulate, immigration authority, or official representative of the United Arab Emirates Government.

We are not affiliated with, endorsed by, or associated with any UAE government department, including immigration authorities or visa issuing entities.

Users may also choose to apply directly through official government channels without using our services.

  1. Acceptance of Services

By using our website and services, you confirm that:

  • You are at least 18 years of age or legally authorized to act on behalf of an applicant.
  • All information provided by you is accurate and complete.
  • You understand that visa approval decisions are made solely by UAE immigration authorities.
  • You agree to comply with all applicable immigration laws and regulations.
  1. Visa Processing Services

Our services may include:

  • Visa application assistance
  • Document verification
  • Travel document review
  • Application submission support
  • Status tracking and customer assistance

Submission of an application does not guarantee visa approval.

Final approval, rejection, validity period, entry conditions, and processing times are determined exclusively by the relevant UAE immigration authorities.

  1. Processing Time Disclaimer

While we strive to process applications as quickly as possible, estimated processing times are provided for reference only.

Processing times may vary due to:

  • Immigration authority reviews
  • Public holidays
  • Additional verification requirements
  • Government system maintenance
  • Security and compliance checks

Emirates E Visa Service cannot guarantee exact approval timelines.

  1. Fees and Payments

All service fees are clearly displayed before payment.

The total amount paid may include:

  • Government visa charges (where applicable)
  • Administrative processing fees
  • Service and support fees

Payments are processed securely through authorized payment providers.

We do not store complete credit card or payment information on our servers.

  1. Refund Policy

Eligible Refund Situations

A refund may be considered in the following circumstances:

Duplicate Payment

If multiple payments are accidentally charged for the same application, the duplicate amount will be refunded after verification.

Application Cancellation Before Processing

If a cancellation request is submitted before processing has started and before any application is submitted, a refund may be approved after administrative review.

Technical Processing Error

If a confirmed system or operational error by Emirates E Visa Service prevents proper processing of your application, an appropriate refund may be issued.

Non-Refundable Situations

Refunds will not be provided in the following cases:

Visa Rejection

Government visa decisions are beyond our control. Service fees remain non-refundable once processing has begun.

Incorrect Information

Applications delayed or rejected due to inaccurate, incomplete, expired, or misleading information provided by the applicant are not eligible for refunds.

Change of Travel Plans

Personal changes, flight cancellations, itinerary changes, or travel cancellations do not qualify for a refund once processing has commenced.

Government Delays

Delays caused by immigration authorities, security reviews, public holidays, or system outages are not grounds for refunds.

  1. User Responsibilities

You are responsible for:

  • Providing genuine and valid documents
  • Ensuring passport validity requirements are met
  • Supplying accurate personal information
  • Reviewing submitted information before confirmation

Any fraudulent, altered, forged, or misleading documentation may result in immediate cancellation of services without refund.

  1. Security and Data Protection

We take appropriate technical and organizational measures to protect customer information.

Information submitted through our platform is handled in accordance with our Privacy Policy and applicable data protection requirements.

  1. Limitation of Liability

To the maximum extent permitted by law, Emirates E Visa Service shall not be liable for:

  • Visa refusals or rejections
  • Government processing delays
  • Travel disruptions
  • Flight cancellations
  • Hotel losses
  • Missed business opportunities
  • Indirect or consequential damages

Our maximum liability shall not exceed the amount paid for the specific service purchased.

  1. Website Availability

We aim to maintain uninterrupted access to our website and services.

However, we do not guarantee that the website will always be available without interruption due to maintenance, upgrades, technical issues, or circumstances beyond our control.

  1. Intellectual Property

All content displayed on this website, including text, graphics, logos, designs, and service materials, remains the property of Emirates E Visa Service unless otherwise stated.

Unauthorized copying, reproduction, or distribution is prohibited.

  1. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time.

Any changes become effective immediately upon publication on this page.

Continued use of our services constitutes acceptance of the updated Terms.

  1. Governing Law

These Terms shall be governed and interpreted in accordance with the laws of the United Arab Emirates.

Any disputes arising from the use of our services shall be subject to the jurisdiction of the competent courts of the UAE.

  1. Contact Information

For questions regarding these Terms, refunds, or your application, please contact us:

Emirates E Visa Service

Website: https://emiratesevisaservice.com/

Email: sales@emiratesevisaservice.com

Phone: +971 50 728 1520

WhatsApp: +971 50 728 1520

Customer Support: 24/7 Assistance Available